Request deletion of your personal data

You can ask us to remove personal data we collected from the hotel Wi-Fi login portal (including data received after Facebook / Instagram sign-in).

How to request deletion (quick):

Send an email to info@elitebybloshotel.com with the subject Delete my data. In the message, tell us which data to remove (example fields below). We will process the request within 3-7 business days and reply to confirm.

What to include in your email

Please include as much of the following as you can — it helps us locate the correct records and process your request faster:

• Email address used (or the one associated with your Facebook/Instagram login)
• Short statement: “Please delete all personal data you hold about me collected from the hotel Wi-Fi login.”

What we will do

Once we receive and verify your request we will:

• Search for and remove the personal data you identified (name, email and related login metadata stored in our Wi-Fi system).
• Delete backups and cached copies where feasible and where not legally required to retain them.
• Reply to your email confirming completion or, if necessary, requesting clarification.

Timing & legal rights

Processing time (our practice): 3-7 business days (we aim to complete deletion and email you a confirmation).

GDPR / EU: You have the right to request erasure (the “right to be forgotten”). Controllers must respond without undue delay and at latest within one month; our stated 3-7 business day practice is intended to comply with this. See official guidance for more detail.

UAE PDPL: The UAE Personal Data Protection Law gives persons rights over their personal data; we treat requests received from UAE residents in accordance with that law and our obligations under it.

Verification & fraud prevention

To protect everyone’s data and prevent fraudulent requests we may ask for reasonable proof that you are the person named in the request (for example, confirmation of the email used to sign in). We will only ask for what is strictly necessary to verify identity.

Contact

For deletion requests and privacy questions email: info@elitebybloshotel.com